ReturnsNon Damaged items and packaging may be returned to us within 30 days upon delivery. All returned items will be subjected to inspection.
For any reason, a customer is having problems with the installation of their new product, and willing to return them back, we DO NOT accept returns on that ground. However, further installations guide are provided to the customer by reaching out to our technical support team at email@example.com.
Since our products are aftermarket, minor adjustments need to be made to the fitting of our items, and if a customer encounters any of this issue, our experienced customer support agent will guide them on the best practice possible to make this item work/fit correctly.
Customers are required to return back items due to fitting issues and wrong items received from us by contacting our 24/7 Customer Support.
A return Address will be provided accordingly.
Damaged items cannot be returned back to us, for damaged items, we can ONLY send out a replacement.
Orders placed after 2 hours cannot be cancelled/refunded.
Promotional items/gifts are not eligible for RETURNS.
Free items are not covered by our standard warranty on our bulbs.
Please contact our customer support at firstname.lastname@example.org to report defective items which will be replaced according to terms of the warranty. For quicker resolution, please provide all proof of defective items ( pictures/videos ) attached to the email above.
Free items are not eligible for replacement.
Full or Partial Refunds are issued for returned items as stated above.
All products may be processed for return or replacement within 30 days. Items covered by 1 or 2-year warranties will be replaced if found defective during its warranty period. Refunds are not issued after