Installation

LED INSTALLATION GUIDE

Extremely Simple Installation - Fits Right Into Your Vehicle

  1. Open your vehicle's hood.
  2. Open the back cap of the headlight assembly and take out the stock bulb.
  3. Insert the LED bulb into the headlight assembly.
  4. Plug the LED bulb to power socket.
  5. You're done. Installation is as simple as swapping out the bulbs.

INSTALLATION NOTES

  • Be very attentive during the installation process to minimize all chances of accidents.
  • Never touch the bulb with your fingers because it might blemish it.
  • Wearing gloves is ideal when dealing with the bulb. If ever it gets in contact with any contaminents, simply wipe the bulb with rubbing alcohol and a dry cloth.
  • Always perform above operation when vehicle is off, not running.
  • Do not touch bulb when turning power on and off.
  • Never look directly into the LED bulb because the light emited can be very bright and hurt your eyes.
  • If an accident occurs, make sure to shut the power supply off.
  • We do not take any responsibility if a customer attempts to assemble or disasssemble parts that are broken.
  • If you ever need the professional help for repairs or a replacement, make sure to visit your local garage.
  • Our products must stay away from any kind of flammable content such as Diluting Agents, Spray Paint, Paper, Oil, and so on.
  • Never adjust your LED lights to point upwards because you might deminish the visibility of other drivers on the road.
  • To avoid short circuiting your LED bulb, make sure to turn them on only once your vehicle has been started.

Shipping

Shipping Policy

SHIPPING

Carifex LLC  provides 3-5 days FreeDomestics shipping ( USA )  & 2-4 Business Days Domestic Shipping Available ( $4.99 )

However, some items/product which is not shipped from our USA warehouse is subject to 10-15 days shipping.

If for any reason you have not received your tracking number in 48 hours, please check your email or phone if we are requesting any additional information from you. Reach out to our 24/7 customer support at support@carifex.com for further queries.


All orders are shipped 24-48 hours after placing them.

 

Wrong address disclaimer:

If for any reason, a customer input an invalid address and the item was returned back to us, do well to check with your local post office before reaching out to us for further investigation. However, since we need to take care of our customers, items will be reshipped at our expense. 

 

Lost/Stolen Packages

Carifex is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at help@carifex.com.

Return Policy

Return Policy

Returns 

Non Damaged items and packaging may be returned to us within 30 days upon delivery. All returned items will be subjected to inspection. 

For any reason, a customer is having problems with the installation of their new product, and willing to return them back, we DO NOT accept returns on that ground. However, further installations guide are provided to the customer by reaching out to our technical support team at help@carifex.com.

Since our products are aftermarket, minor adjustments need to be made to the fitting of our items, and if a customer encounters any of this issue, our experienced customer support agent will guide them on the best practice possible to make this item work/fit correctly.

Customers are required to return back items due to fitting issues and wrong items received from us by contacting our 24/7 Customer Support. 

A return Address will be provided accordingly.

Damaged items cannot be returned back to us, for damaged items, we can ONLY  send out a replacement. 

Orders placed after 2 hours cannot be cancelled/refunded.  

Promotional items/gifts are not eligible for RETURNS.

Free items are not covered by our standard warranty on our bulbs. 

Replacement

Please contact our customer support at support@carifex.com to report defective items which will be replaced according to terms of the warranty. For quicker resolution, please provide all proof of defective items ( pictures/videos ) attached to the email above.

Free items are not eligible for replacement.


Refund

Full or Partial Refunds are issued for returned items as stated above.


Warranty

All products may be processed for return or replacement within 30 days. Items covered by 1 or 2-year warranties will be replaced if found defective during its warranty period.  Refunds are not issued after